Terms and Conditions
These Terms and Conditions govern your use of the Yoko Casino platform and constitute a binding agreement between you and Yoko Casino. By registering an account, making a deposit, or participating in any games or promotions on this site, you confirm that you have read, understood and agreed to these terms in full. Please read them carefully before proceeding.
Eligibility and Account Registration
To register and use Yoko Casino, you must meet the following eligibility criteria:
- You must be at least 18 years of age
- You must be a resident of the United Kingdom
- You must not be registered on GamStop or any other self-exclusion scheme
- You must not already hold an active account with Yoko Casino
- You must provide accurate, truthful information during registration
Yoko Casino reserves the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending investigation.
Account Security
You are solely responsible for maintaining the confidentiality of your account login credentials. Yoko Casino strongly recommends using a unique, strong password and enabling two-factor authentication where available. Any activity conducted through your account is deemed to have been authorised by you. If you suspect unauthorised access to your account, contact our support team immediately at support@yoko.org.uk.
Deposits and Withdrawals
All deposits and withdrawals at Yoko Casino are subject to the following conditions:
| Transaction Type | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Deposit (Card) | £10 | £25,000 | Instant |
| Deposit (Crypto) | £20 | £50,000 | Instant |
| Withdrawal (Card) | £20 | £10,000 | 1-3 Business Days |
| Withdrawal (Bank Transfer) | £50 | £100,000 | 3-5 Business Days |
Withdrawals will only be processed to a payment method previously used for a deposit. Yoko Casino does not charge fees on deposits or withdrawals, though your bank or payment provider may apply their own charges.
Bonus Terms
All bonuses and promotional offers at Yoko Casino are subject to the following general terms in addition to any promotion-specific conditions:
- Bonuses are available to eligible UK players only
- Each player is entitled to one welcome bonus only
- Wagering requirements must be completed within the specified time limit
- Bonus funds and winnings derived from bonus play may not be withdrawn until wagering requirements are fully met
- The maximum bet while bonus wagering is active is £5 per spin or hand
- Yoko Casino reserves the right to amend, suspend or withdraw any promotion at any time
- Bonuses obtained through fraudulent means will be voided and the associated account may be closed
Responsible Gambling
Yoko Casino is committed to promoting responsible gambling. Players who wish to limit their gambling activity may request any of the following through their account settings or by contacting our support team:
- Deposit, loss or wagering limits
- Session time restrictions
- Cool-off periods
- Permanent or temporary self-exclusion
For external support, please contact the National Gambling Helpline on 0808 8020 133 (free, 24/7) or visit GamCare at gamcare.org.uk.
Prohibited Conduct
The following activities are strictly prohibited and may result in immediate account closure and forfeiture of balances:
- Providing false information during registration or verification
- Operating more than one account
- Using software, bots or automated tools to gain an unfair advantage
- Engaging in collusion with other players
- Exploiting software errors or bugs for financial gain without reporting them
- Engaging in any form of fraud or money laundering
- Attempting to circumvent self-exclusion measures
Intellectual Property
All content on the Yoko Casino platform, including but not limited to graphics, software, game content, trademarks and copy, is the intellectual property of Yoko Casino or its licensors. Reproduction, distribution or modification of any content without prior written consent is strictly prohibited.
Limitation of Liability
Yoko Casino shall not be held liable for any indirect, incidental or consequential losses arising from your use of the platform, including but not limited to losses resulting from server downtime, game malfunctions or internet connectivity issues. In the event of a game error, Yoko Casino reserves the right to void any bets affected by the malfunction.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of Yoko Casino shall be subject to the exclusive jurisdiction of the courts of England and Wales. Yoko Casino operates under a licence issued by the UK Gambling Commission, and all regulatory matters are subject to UKGC oversight.
Amendments to These Terms
Yoko Casino reserves the right to update these Terms and Conditions at any time. Players will be notified of material changes via email or on-site notification. Continued use of the platform following any amendments constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
Contact Us
For any questions regarding these Terms and Conditions, please contact the Yoko Casino support team:
- Email: support@yoko.org.uk
- Live Chat: Available seven days a week via the website
- Problem gambling helpline: 0808 8020 133 (free, 24/7)